Shipping policy

Thank you for shopping with Oruma. 

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you'll receive a confirmation email with your tracking information.

Shipping Rates

  • Flat Rate Shipping: $6.99 on all U.S. orders under $50
  • FREE Standard Shipping on all U.S. orders of $50 or more

Shipping charges are calculated and displayed at checkout.

Estimated Delivery

After your order has shipped, most U.S. orders arrive within 3–7 business days, depending on your location and the carrier. Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.

Tracking Your Order

As soon as your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.

Incorrect Shipping Address Disclaimer

Please double-check your shipping address before placing your order. Oruma is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at cruzecraigbusiness@gmail.com.

Questions?

If you have any questions about your order or shipping, please contact us at: cruzecraigbusiness@gmail.com